Privacy Policy

Effective date: July 26, 2026

This Privacy Policy explains how Louwa.co ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or use our website, mobile applications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to the practices described in this policy.

1. Introduction

We respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection laws.

2. Information We Collect:

We may collect:

  • Name

  • Email address

  • Telephone number, if provided

  • Information submitted through the retreat registration form

  • IP address and technical information

  • Website usage data

  • Communication records

Personal data means information that relates to an identified or identifiable person.

3. How We Collect Information:

Information may be collected when you:

  • Complete a retreat registration or enquiry form;

  • Contact us

  • Use or browse this website

  • Communicate with us about the retreat

4. Why We Collect Information

We may use personal data to:

  • Respond to enquiries

  • Manage retreat registrations

  • Communicate with participants

  • Organise and provide information about the retreat

  • Improve our website and services

  • Comply with legal obligations

5. Legal Basis for Processing

We process personal data where necessary to respond to requests, manage registrations, perform an agreement, comply with legal obligations, or where we have obtained your consent, where required.

6. Storage and Security

We take reasonable steps to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.

Registration information may be collected and stored through third-party services such as Google Forms.

7. Disclosure of Information

We may share personal data with service providers that help us operate the website or manage the retreat, such as:

  • Website hosting providers

  • Registration and form providers

  • Booking or payment providers

  • Other service providers where necessary

We may also disclose information where required by law. Some third-party providers may process data outside the European Economic Area and may be subject to their own privacy policies and data protection arrangements.

8. Cookies

This website may use cookies and similar technologies to operate the website, understand website usage, and improve the user experience. For more information, please see our Cookie Policy.

9. Your Rights

Under the GDPR, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data, where applicable

  • Request restriction of processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

10. Complaints

If you have concerns about how your personal data is processed, you may contact us.

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website.

12. Data Controller

Louise Wawrzynska (LOUWA)
Italy
Email: louwacontact@gmail.com